Saigon Coop has won the top rank of retailers in Vietnam and the top 500 retailers in Asian and Pacific during 6 years. In the result of expanding Coop supermarket system, the early telecommunication solutions Saigon Coop using is not suitable.
Thus, modernizing communications infrastructure is really necessary. Then, they decide to implement Unified Communication pack including 02 systems of HiPath 4000 located in Head Office and Coop Media along with 70 IP Networking systems of HiPath 3000 and OpenScape Obiz throughout the country.
Content of supplying:
- To equip OpenScape Voice system
- To integrate all of HiPath 3000 and Obiz system throughout the supermarkets.
- To consolidate communications based on OpenScape Voice Application and OpenScape Web Collaboration
- To set up UC to run services via OpenScape Application
- To set up OpenScape Contact Center to serve for online business
- To virtualize Voice, UC and Contact Center by using VMware technology
- To support activities via server controlling service
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